This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Google Maps

  • 2 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė time2sit

time2sit
time2sit
more options

Why is google maps accessed via Firefox giving me incorrect directions? I'm 45 minutes from where I want to go and in Firefox google maps displays that it will take 12 hours to get there. It does this all the time now. Anywhere I want to go is displayed as hours, vs the few minutes it actually takes.

I've deleted cookies, run scans to see if there's a virus - NOT. If I use Safari the directions via google maps is correct.

Any ideas? TY in advance. I'm also having problems signing in to Mozilla and twice tried to re-set my password but no email came with the link to do so....

Why is google maps accessed via Firefox giving me incorrect directions? I'm 45 minutes from where I want to go and in Firefox google maps displays that it will take 12 hours to get there. It does this all the time now. Anywhere I want to go is displayed as hours, vs the few minutes it actually takes. I've deleted cookies, run scans to see if there's a virus - NOT. If I use Safari the directions via google maps is correct. Any ideas? TY in advance. I'm also having problems signing in to Mozilla and twice tried to re-set my password but no email came with the link to do so....

All Replies (2)

Shadow110
Shadow110
more options

Hi, no idea as to why that is one way for Firefox. It maybe that Firefox is picking up the location wrong. Does it show you in the right place for your start ?


For Syncing (plural) devices. If not syncing devices, sync is not a backup and will loose your data. Please go to the very bottom of this and create a bugzilla account and follow the rest a Supervisor will contact you or the email will be generated.

time2sit
time2sit Klausimą uždavęs asmuo
more options

OK, thank you. No, that's not it. I don't sync anything from google. Apple is my choice. I use google maps when I'm online and need to know distance. This is so bizarre, it shows everything as 12 miles and . something.