Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Cant log into my sybchro account

  • 3 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė McCoy

Tomtan
Tomtan
more options

I have a problem with my synchro account, my synchro account is on e-mail buszujek@op.pl This e-mail was probably hacked and somebody changed the synchronisation to some other e-mail, because when I want to log in it says that this account is blocked. I recovered that e-mail, but I still can't log into the the synchro account. Can you help me or can you give me an e-mail to Polish support?

I have a problem with my synchro account, my synchro account is on e-mail buszujek@op.pl This e-mail was probably hacked and somebody changed the synchronisation to some other e-mail, because when I want to log in it says that this account is blocked. I recovered that e-mail, but I still can't log into the the synchro account. Can you help me or can you give me an e-mail to Polish support?

All Replies (3)

WestEnd
WestEnd
more options

Contact a MOD. MOD is the Moderators of this forum.

Modified by WestEnd

Tomtan
Tomtan Klausimą uždavęs asmuo
more options

Hi can you specify or Just point me where should I post my problem?

McCoy
McCoy
more options

Hello Tomtan,

Would you please take a look at this article and scroll down to :

"You have received a message that your account has been locked"

https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq

(this is assuming that this applies to your situation)