This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Upon restart of Firefox 62.0 64-bit (on Windows 7 64-bit OS), the download directory changes

  • 4 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė Def Egge

Def Egge
Def Egge
more options

When I exit Firefox, restart it, and attempt to save file / page, Firefox offers to save it to a download directory that is different than the one specified under options.

I have confirmed numerous times that the proper download directory is specified in the Options.

Of course, after correcting the download directory, everything is saved to the proper location until the next restart.

I would appreciate any suggestions. I am not certain that I want to take the chance of refreshing the browser.

When I exit Firefox, restart it, and attempt to save file / page, Firefox offers to save it to a download directory that is different than the one specified under options. I have confirmed numerous times that the proper download directory is specified in the Options. Of course, after correcting the download directory, everything is saved to the proper location until the next restart. I would appreciate any suggestions. I am not certain that I want to take the chance of refreshing the browser.

All Replies (4)

Pj
Pj
more options

DefEgge said

When I exit Firefox, restart it, and attempt to save file / page, Firefox offers to save it to a download directory that is different than the one specified under options...

If you enter the directory in Options, Close FF, start FF, is the download dir still there or changed and if changed... to what dir?


~Pj

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

FredMcD
FredMcD
more options

Are you using any download add-ons?

Def Egge
Def Egge Klausimą uždavęs asmuo
more options

Sorry, I have been away for a bit and am just seeing the replies. Thank you for the suggestions.

Pj, no the download directory is always reported correctly and I have never seen it change (even upon confirming that it is properly set after the wrong directory is used or offered).

Fred McD, the support article that you linked was one of the first that I consulted. Options therein did not correct the problem.

No download add-ons are installed.

I will need to double-check that the problem persists after the add-ons (NoScript, Privacy Badger, uBlock Origin, Tab Counter, and Zotero Connector) are disabled. I am fairly certain that I had previously check this but I do not see any mention of the test in my notes.

I have checked - just curiosity - to see if the windows registry showed any mention of the aberrant download directory.

If all else fails, I will try uninstalling, deleting the profile, and reinstalling.