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Firefox doesn't open the login page for a captive portal with bad certificate

  • 2 replies
  • 1 has this problem
  • 6 views
  • Paskiausią atsakymą parašė cor-el

cocloc
cocloc
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My workplace uses a captive portal to enable internet access, up until now I have not had any problem when login in with Firefox. However, since this morning, a message started appearing when I try to log in (see attached picture), I click on open network login page but it opens the exact same page on another tab, so I have had to switch to another browser for authentication. The other browser alerts me of a bad certificate when I try to log in but it doesn't give me more problems. Suspecting a problem with the certificate I hit the advanced button on the picture and clicked add exception, but nothing happened.

Is there some kind of bug with this page? Can I add the exception in some other way?

My workplace uses a captive portal to enable internet access, up until now I have not had any problem when login in with Firefox. However, since this morning, a message started appearing when I try to log in (see attached picture), I click on open network login page but it opens the exact same page on another tab, so I have had to switch to another browser for authentication. The other browser alerts me of a bad certificate when I try to log in but it doesn't give me more problems. Suspecting a problem with the certificate I hit the advanced button on the picture and clicked add exception, but nothing happened. Is there some kind of bug with this page? Can I add the exception in some other way?

All Replies (2)

FredMcD
FredMcD
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Please explain the problem in detail. What happens? What is the exact error messages?


In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can you attach a screenshot?

Try to rename/remove SiteSecurityServiceState.txt in the profile folder or edit the file and remove lines that refer to this domain.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

Modified by cor-el