This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Not all my email folders are listed under Synchorization & Storage and Advanced

  • 2 replies
  • 1 has this problem
  • 13 views
  • Paskiausią atsakymą parašė Terri

Terri
Terri
more options

I installed Thunderbird on my Windows10 laptop. It installed without any problems but I noticed that all of my email folders did not copy over, many are missing. I went to Account settings/Synchronization & Storage and clicked the Advanced button. That showed a list of all my email folders, but that list is not correct. How do I get all my email folders to appear?

I installed Thunderbird on my Windows10 laptop. It installed without any problems but I noticed that all of my email folders did not copy over, many are missing. I went to Account settings/Synchronization & Storage and clicked the Advanced button. That showed a list of all my email folders, but that list is not correct. How do I get all my email folders to appear?

Chosen solution

If you right-click the account in the Folder Pane, Subscribe, click Refresh, do all the folders appear and can they be checked, i.e. subscribed?

Skaityti atsakymą kartu su kontekstu 👍 2

All Replies (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Chosen Solution

If you right-click the account in the Folder Pane, Subscribe, click Refresh, do all the folders appear and can they be checked, i.e. subscribed?

Terri
Terri Klausimą uždavęs asmuo
more options

After following your steps and refreshing my Thunderbird, all the folders appeared. Thanks.