This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

crash reports

  • 2 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė FredMcD

more options

Firefox keeps crashing when opening and constantly sends back error reports and logs them eg -Crash ID: bp-7645ecc4-3600-4c81-a51f-546f30200409...all well and good but how do i fix it. Firefox is virtually unuseable at times.

Firefox keeps crashing when opening and constantly sends back error reports and logs them eg -Crash ID: bp-7645ecc4-3600-4c81-a51f-546f30200409...all well and good but how do i fix it. Firefox is virtually unuseable at times.

All Replies (2)

more options

Product Firefox Release Channel release Version 74.0.1 Build ID 20200403064753 (2020-04-03) Buildhub data OS Unknown

Thu, 09 Apr 2020 06:41:57 GMT bp-7645ecc4-3600-4c81-a51f-546f30200409 Signature: OOM | small

MOZ_CRASH Reason (Sanitized) : MOZ_CRASH()

Crash Reason None

more options