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How do I update my Firefox avatar here? There's no option on my profile settings that I can see

  • 3 replies
  • 2 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Wesley Branton

SasoDuck
SasoDuck
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So... I tried googling how to, and that just came up with the link to editing my profile. I don't see any options on my profile to edit the avatar (see attached image 1) I tried clicking Manage Account, and thought "Oh, maybe it's that" and added a picture there (image 2) But that hasn't changed my avatar *here* so... I'm at a loss

So... I tried googling how to, and that just came up with the link to editing my profile. I don't see any options on my profile to edit the avatar (see attached image 1) I tried clicking Manage Account, and thought "Oh, maybe it's that" and added a picture there (image 2) But that hasn't changed my avatar *here* so... I'm at a loss
Pridėtos ekrano nuotraukos

Chosen solution

Your profile avatar for the Firefox Support website is based on the profile avatar of your Firefox Account. That can be adjusted at accounts.firefox.com/settings.

To get it to update, some users find that they need to sign out of the Firefox Support website after the change is made and then sign back in to force the system to update it.

Hope this helps.

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (3)

Wesley Branton
Wesley Branton
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Chosen Solution

Your profile avatar for the Firefox Support website is based on the profile avatar of your Firefox Account. That can be adjusted at accounts.firefox.com/settings.

To get it to update, some users find that they need to sign out of the Firefox Support website after the change is made and then sign back in to force the system to update it.

Hope this helps.

SasoDuck
SasoDuck Klausimą uždavęs asmuo
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Ah, so it does. Guess I should have tried a relog from the get-go. It's always the ONE troubleshooting thing I DIDN'T do that messes me up, of course...

Wesley Branton
Wesley Branton
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Glad I could help.

I also got stuck with the same issue when I first signed in with my Firefox Account, so I speak from experience :)