This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

[Gmail] Impossible to validate Gmail account configuration on Gmail pop-up, getting stuck on email address

  • 2 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė Phil

more options

Hi! I've just been willing to configure my Gmail address under Thunderbird, and got stuck at the Google email validation pop-up.

Everything goes well until this pop-up appears, where Google is asking for the email address (which is automatically filled in), and then theoretically its related password.

What happens is that once I validate the email address and click "Next" to type in my password, the page reloads the email address validation field, leaving me stuck at this stage with the impossibility of validating my Google email-password validation.

I don't know for what reason I can't see the password field after validating the email one. It seems to work fine on other apps. My current hypothesis is that there is a cookie setting or a blocker on the Thunderbird pop-up that prevents the Google validation from proceeding correctly…

Would you have any idea of what is going on and any suggestions to configure my Gmail address another way?

Many thanks!

Hi! I've just been willing to configure my Gmail address under Thunderbird, and got stuck at the Google email validation pop-up. Everything goes well until this pop-up appears, where Google is asking for the email address (which is automatically filled in), and then theoretically its related password. What happens is that once I validate the email address and click "Next" to type in my password, the page reloads the email address validation field, leaving me stuck at this stage with the impossibility of validating my Google email-password validation. I don't know for what reason I can't see the password field after validating the email one. It seems to work fine on other apps. My current hypothesis is that there is a cookie setting or a blocker on the Thunderbird pop-up that prevents the Google validation from proceeding correctly… Would you have any idea of what is going on and any suggestions to configure my Gmail address another way? Many thanks!

Modified by Phil

Chosen solution

Check that cookies are allowed in TB Options(Preferences)/Privacy & Security (78) or Privacy(68).

Skaityti atsakymą kartu su kontekstu 👍 1

All Replies (2)

more options

Chosen Solution

Check that cookies are allowed in TB Options(Preferences)/Privacy & Security (78) or Privacy(68).

more options

sfhowes said

Check that cookies are allowed in TB Options(Preferences)/Privacy & Security (78) or Privacy(68).

Thanks a lot @sfhowes, it worked perfectly!