This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Auto update august 27, 2020 not processing

  • 1 reply
  • 1 has this problem
  • 8 views
  • Paskiausią atsakymą parašė TyDraniu

more options

A. The auto update for Firefox on android on my phone started August 27, 2020 at approx. 10pm. It is now 3:55pm august 28th and it is still processing. How do I make it complete or stop and revert to previous used version.

B. The auto update for Firefox on android on my wife's completed sometime 11pm August 27, 2020 and 6am August 28th. All of her information such as bookmarks, frequently visited, history, passwords, settings, etc. have disappeared. How does she have all her auto deleted info. retrieved and installed on this latest Firefox updated version?

A. The auto update for Firefox on android on my phone started August 27, 2020 at approx. 10pm. It is now 3:55pm august 28th and it is still processing. How do I make it complete or stop and revert to previous used version. B. The auto update for Firefox on android on my wife's completed sometime 11pm August 27, 2020 and 6am August 28th. All of her information such as bookmarks, frequently visited, history, passwords, settings, etc. have disappeared. How does she have all her auto deleted info. retrieved and installed on this latest Firefox updated version?

All Replies (1)

more options

A. Try to stop the process and install it again.

B. Does she have the Sync account?