This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

logging on to my gmail account

more options

Hi for some unknown reason thunderbird can't log into my gmail account. I get a request for my gmail password which doesnt do the deed. help please. Roger

Hi for some unknown reason thunderbird can't log into my gmail account. I get a request for my gmail password which doesnt do the deed. help please. Roger

All Replies (1)

more options

Hi Roger, do you mean in Thunderbird, the stand-alone email program? Gmail security imposes some differences in how you set up your account compared with other mail services. Could you check the steps in this article: Thunderbird and Gmail.