This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Blank/White Page Issue

  • 3 replies
  • 1 has this problem
  • 7 views
  • Paskiausią atsakymą parašė FredMcD

ben20091
ben20091
more options

I've used Firefox for years on the same PC and one day Firefox just started only showing a white/blank screen in the browser page no matter what page I try to load.

I've:

- scanned for malware - restarted in safemode - refreshed - cleared the cache - uninstalled and reinstalled

Nothing works. WHAT CAN I DO TO FIX IT???

I've used Firefox for years on the same PC and one day Firefox just started only showing a white/blank screen in the browser page no matter what page I try to load. I've: - scanned for malware - restarted in safemode - refreshed - cleared the cache - uninstalled and reinstalled Nothing works. WHAT CAN I DO TO FIX IT???
Pridėtos ekrano nuotraukos

All Replies (3)

FredMcD
FredMcD
more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

ben20091
ben20091 Klausimą uždavęs asmuo
more options

Thanks for the suggestion Fred - tried it in safe mode and tried google, youtube etc, still doesn't work..

What can I do?

FredMcD
FredMcD
more options

I called for more help.