This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The reCAPTCHA is not loaded (blocked).

  • 8 replies
  • 2 have this problem
  • 40 views
  • Paskiausią atsakymą parašė FredMcD

more options

I noticed that on ALL sites where the reCAPTCHA from Google should be loaded, with the Enhanced Tracking Protection enabled, the captcha is not loaded. I reported to each such site through the Message about a breakdown due to blocking, but it did not help. This should be corrected if possible.

I noticed that on ALL sites where the reCAPTCHA from Google should be loaded, with the Enhanced Tracking Protection enabled, the captcha is not loaded. I reported to each such site through the Message about a breakdown due to blocking, but it did not help. This should be corrected if possible.

All Replies (8)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

These recommendations, naturally, did not help. Captcha is loaded only when protection is disabled (Gray and crossed out shield). I don't know the details about how captcha works. If she can follow, then the blocking is correct. In this case, the user should receive a notification that captcha is blocked on the site. Otherwise, there may be unnecessary requests to the technical support of these sites where the captcha about the broken captcha is blocked.

more options

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean

more options

Disabling all protection of Kaspersky Anti-Virus does not help to solve the problem. Captcha is loaded only when protection is disabled (Gray and crossed out shield). Try it yourself on the website for example https://icmblock.ru/ to find a captcha with protection enabled. Captcha always works only on Google sites: https://safebrowsing.google.com/safebrowsing/report_phish/ https://safebrowsing.google.com/safebrowsing/report_badware/

more options

Last reply by yuri.sokolov.89 1 hour ago

Sorry, current forum security sometimes delays the posting of messages. And in turn, we are not notified of those posts.

more options

Your connection is not secure

The owner of icmblock.ru has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website.

icmblock.ru uses an invalid security certificate.

The certificate expired on December 11, 2020 at 3:32 AM. The current time is March 15, 2021 at 1:53 PM.

Error code: SEC_ERROR_EXPIRED_CERTIFICATE

more options

I can give examples of other sites: https://vk.com/ - for any suspicious activity https://bi.zone/ - in the form when reporting an incident https://archive.md/ - when requesting to save / search a web page https://www.virustotal.com/gui/ - with active use https://apwg.org/contact-us/ - in the form there is

more options

I called for more help.