This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Google acounts

  • 1 reply
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė Archit

mikereed01980
mikereed01980
more options

I am trying to recover my Google account . I reset my password and then I got off my phone then when I went to sign in it would not let me so ibstopped then I lost my phone . I got a hold of an other phone it was the same phone as my last one.I tried to access my account .So I have not been able to sign in since then. One more thing my in recovery it asked for my phone number .I don't have time on my phone so I can't access my account with phone number

I am trying to recover my Google account . I reset my password and then I got off my phone then when I went to sign in it would not let me so ibstopped then I lost my phone . I got a hold of an other phone it was the same phone as my last one.I tried to access my account .So I have not been able to sign in since then. One more thing my in recovery it asked for my phone number .I don't have time on my phone so I can't access my account with phone number

Chosen solution

Hello Mike,

Unfortunately it seems like this may be an issue from Google's side and i don't think this has to do with Firefox. If you are talking about Google Account/Gmail and not about Firefox accounts, this is an issue Google should look into. Please go to Google's support page for further assistance.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (1)

Archit
Archit
more options

Chosen Solution

Hello Mike,

Unfortunately it seems like this may be an issue from Google's side and i don't think this has to do with Firefox. If you are talking about Google Account/Gmail and not about Firefox accounts, this is an issue Google should look into. Please go to Google's support page for further assistance.