This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Geetest Captcha not working

  • 3 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė FredMcD

more options

Geetest captcha, a captcha program used by many cryptocurrency websites, is not working for me in Firefox. The window loads, but the puzzle image does not display properly, making it impossible to solve. I do not have this problem when using chrome. I have tried many troubleshooting methods including disabling all add-ons and browsing in troubleshooting mode. Any idea what could be going on here?

Geetest captcha, a captcha program used by many cryptocurrency websites, is not working for me in Firefox. The window loads, but the puzzle image does not display properly, making it impossible to solve. I do not have this problem when using chrome. I have tried many troubleshooting methods including disabling all add-ons and browsing in troubleshooting mode. Any idea what could be going on here?
Pridėtos ekrano nuotraukos

All Replies (3)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

Yes the problem is still there, I said in my post I already tried troubleshooting mode.

more options

And the rest of the post?