This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Send button still greyed out

  • 2 replies
  • 1 has this problem
  • 3 views
  • Paskiausią atsakymą parašė GeoSpear

GeoSpear
GeoSpear
more options

Recently, If I want to send to a new email address the 'Send' button is greyed out. This happens even if I.... 1. Type the address into the 'To' field 2. Hit the 'Reply to email' button 3. Copy and insert the address into the 'To' field.

The only way I can get the greyed out button to 'Send' is to first manually insert the new address into the 'address book' and then write a message from there. This did not happen before and I have not changed any account settings. Any ideas how to remedy this?

Recently, If I want to send to a new email address the 'Send' button is greyed out. This happens even if I.... 1. Type the address into the 'To' field 2. Hit the 'Reply to email' button 3. Copy and insert the address into the 'To' field. The only way I can get the greyed out button to 'Send' is to first manually insert the new address into the 'address book' and then write a message from there. This did not happen before and I have not changed any account settings. Any ideas how to remedy this?

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

after you type the address into the to field, do you press enter? If not try it.

GeoSpear
GeoSpear Klausimą uždavęs asmuo
more options

Matt, Thanks for the reply. However, as of today after three days the problem seems to have disappeared! So I don't know what caused it or remedied it.