This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Accaunt

  • 1 reply
  • 1 has this problem
  • 9 views
  • Paskiausią atsakymą parašė cor-el

more options

I wanted to log in to my account but this message comes out:Sorry. We have blocked your account.

The confirmation email that we sent to vlasova_lena69@mail.ru, was returned, so we blocked the account to protect your Firefox data.

If this is a valid email address, please let us know and we will help you unlock your account.What to do?

I wanted to log in to my account but this message comes out:Sorry. We have blocked your account. The confirmation email that we sent to vlasova_lena69@mail.ru, was returned, so we blocked the account to protect your Firefox data. If this is a valid email address, please let us know and we will help you unlock your account.What to do?

All Replies (1)

more options