Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Screenshot Function -- Not Capturing Background Images

  • 2 replies
  • 1 has this problem
  • 15 views
  • Paskiausią atsakymą parašė codysnodgrass

more options

I use the screenshot function for my job, saving finished website is really nice. I noticed though that for some reason background images are not being captured. Instead those areas that have a background image are just blank in the background. I check the full page to make sure everything is loaded on the page before I initiate the full screen screenshot, but I still receive blank background sections. Attached is an example, there are two gray blank sections which should be showing a parallax image. Is it because we are using a parallax image for the background? The Colony Custom Homes image shows a sliver of the image right above the blue section, the blue section actually uses the image as the background. It is also a parallax background image.

I use the screenshot function for my job, saving finished website is really nice. I noticed though that for some reason background images are not being captured. Instead those areas that have a background image are just blank in the background. I check the full page to make sure everything is loaded on the page before I initiate the full screen screenshot, but I still receive blank background sections. Attached is an example, there are two gray blank sections which should be showing a parallax image. Is it because we are using a parallax image for the background? The Colony Custom Homes image shows a sliver of the image right above the blue section, the blue section actually uses the image as the background. It is also a parallax background image.
Pridėtos ekrano nuotraukos

All Replies (2)

more options

I see the problem here, but I don't know why the background image isn't captured:

https://footlooseandsugarfree.com/

You mentioned it being a parallax image. What does that mean?

more options

A parallax image is basically just an effect. The background image stays fixed and as you scroll the page up/down you see different parts the image. https://www.w3schools.com/howto/howto_css_parallax.asp

I wouldn't think it should matter, as it's still set as a background image. Surely the screenshot function of Firefox should be capturing the entire page, including background images?