This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Thunderbird 91.1.1 not downloading emails in folders until I click on them.

  • 2 replies
  • 1 has this problem
  • 13 views
  • Paskiausią atsakymą parašė Wayne Mery

Cloudseed
Cloudseed
more options

I am using Thunderbird 91.1.1 (64-bit) on Windows 10. I have set up an outlook.com (hotmail.co.uk) account using IMAP. I use filters to sort my mail into folders, these are on the outlook server i.e. not using Thunderbird. Thunderbird only automatically receives mail into the 'inbox' folder. All other folders only update once I click on them. I cannot work out what is wrong.

I am using Thunderbird 91.1.1 (64-bit) on Windows 10. I have set up an outlook.com (hotmail.co.uk) account using IMAP. I use filters to sort my mail into folders, these are on the outlook server i.e. not using Thunderbird. Thunderbird only automatically receives mail into the 'inbox' folder. All other folders only update once I click on them. I cannot work out what is wrong.

Modified by Wayne Mery

All Replies (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Right-click a folder in the Folder Pane, Properties, check 'When getting new messages for this account always check this folder'.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Cloudseed, Are you still seeing this issue?