This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird 91.3 is deleting mails from my inbox

  • 5 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė GerardoPcp04

more options

Since the last update, whenever I receive an email in an inbox, everything is fine. I can open it, I can read it. However, once I write and send a response, the received mail disappears forever. The mail is still in my inbox, but if I open it it shows my response instead, the chain only contains my sent emails but not a trace of the received one.

This is bad since it's making me lose valuable information.

Since the last update, whenever I receive an email in an inbox, everything is fine. I can open it, I can read it. However, once I write and send a response, the received mail disappears forever. The mail is still in my inbox, but if I open it it shows my response instead, the chain only contains my sent emails but not a trace of the received one. This is bad since it's making me lose valuable information.
Pridėtos ekrano nuotraukos

All Replies (5)

more options

Hola, Este foro es en español, como el problema es muy raro sugiero ir al foro en ingles https://support.mozilla.org/en-US/questions/thunderbird Gracias

more options

Vaya, creía que lo había puesto en el foro en inglés, ya disculparéis.

Voy a ello, muchas gracias.

more options

Hola, Cuando encuentres la solución, agradecimientos escribir en esta consulta para que sirva a otros usuarios Gracias nuevamente.

more options

Hola Gerardo,

Por supuesto, así lo haré. Por ahora nadie me está respondiendo en ninguna parte, así que no parece que haya solución a la vista, pero lo pondré aquí si en algún momento la tengo.

more options

Hola Gracias! de paso puedes probar en modo seguro a ver que sucede y comentar su resultado en el foro, es una de las pruebas que sugieren realizar https://support.mozilla.org/es/kb/modo-seguro-tb Saludos