We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

2FA setup

  • 1 reply
  • 2 have this problem
  • 20 views
  • Paskiausią atsakymą parašė cor-el

Informagine
Informagine
more options

My 2FA cannot be setup. When I scan the code with 3 different authenticators, 2FAS, ID.ME, LASTPASS. it responds with incorrect code. Why is this? Now I cannot turn the feature back on.

My 2FA cannot be setup. When I scan the code with 3 different authenticators, 2FAS, ID.ME, LASTPASS. it responds with incorrect code. Why is this? Now I cannot turn the feature back on.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to scan the QR code with your barcode scanner instead of with the authenticator app. You should be able to open the "otpauth://" link in the authenticator app.