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i can't sync data from old account

https://vinhomeselites.com
https://vinhomeselites.com
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i can't sync data from old account, anyone have this problem?

(I changed computers, and I logged into my account on the new computer, but there is absolutely no data that I have synced before)

i can't sync data from old account, anyone have this problem? (I changed computers, and I logged into my account on the new computer, but there is absolutely no data that I have synced before)

Chosen solution

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

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All Replies (4)

Paul
Paul
  • Top 25 Contributor
  • Moderator
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Hi

Do you still have access to your old computer?

https://vinhomeselites.com
https://vinhomeselites.com Klausimą uždavęs asmuo
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Seburo said
Hi Do you still have access to your old computer?

I no longer have access to the old machine, I thought all the data was saved and synchronized under the firefox account, so there was no doubt that I left that familiar old computer

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Chosen Solution

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.

https://vinhomeselites.com
https://vinhomeselites.com Klausimą uždavęs asmuo
more options

OK,thank you. I've understood this, and I'm doing the sync again