This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email Threading is Random

  • 6 replies
  • 1 has this problem
  • 3 views
  • Paskiausią atsakymą parašė rfeigels

more options

When I move email to a folder on my local drive, the threading seems to break and just toss random emails into a thread. Any ideas how to fix this? See image! I'm using 64-bit 91.5.1 on Windows 10.

When I move email to a folder on my local drive, the threading seems to break and just toss random emails into a thread. Any ideas how to fix this? See image! I'm using 64-bit 91.5.1 on Windows 10.

Chosen solution

right click the folder and select properties and then the repair button. It may be there are issues with the indexes.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (6)

more options

Sorry...now see image

Modified by rfeigels

more options

Sorry...with image.

more options

Threading uses the references header to determine if a mail is in a thread. Unfortunately some people think clicking reply and removing all the visible text is a new email so misthreading occurs because they re used an old email.

I suggest you check the references and make sure they truly are "random" (ctrl+U opens message source)

more options

I checked that and that wasn't the issue. They are truly unrelated.

more options

Chosen Solution

right click the folder and select properties and then the repair button. It may be there are issues with the indexes.

more options

That was it!! Thank you. Simple fix.