This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

move netzero email to thunderbird

  • 1 reply
  • 1 has this problem
  • 12 views
  • Paskiausią atsakymą parašė Stans

more options

I'm not computer savvy, I need to move my Netzero emails (in folders) to Thunderbird...how can this be done? I'm getting a new ISP (AT&T) this Friday and want to make sure these emails/photos won't get lost.

Please email me at [email removed from public] ...because I don't know how to get around in Thunderbird

I'm not computer savvy, I need to move my Netzero emails (in folders) to Thunderbird...how can this be done? I'm getting a new ISP (AT&T) this Friday and want to make sure these emails/photos won't get lost. Please email me at [email removed from public] ...because I don't know how to get around in Thunderbird

Modified by James

All Replies (1)

more options

It seems NetZero does not support IMAP access. This means you can't access your messages in their respective folders using Thunderbird (or any other third-party client that uses IMAP). IMAP would have let you download and view messages in their respective folders in Thunderbird. Your only option, then, is to use POP access with the settings given here http://help.netzero.net/nzhelp/support-home-page/service-help/email/pop-settings/ See https://support.mozilla.org/en-US/kb/manual-account-configuration for detailed steps.

Note We do not offer help via private communications such as direct emailing.