This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox keeps going off line useing my email.

  • 1 reply
  • 1 has this problem
  • 4 views
  • Paskiausią atsakymą parašė Dropa

more options

Using Sky/Yahoo mail it keeps saying "No internet or its off line" but is OK on Google Chrome. Firefox is up to date and I have been using it for many years. Problem started about at least 6 updates ago.

Using Sky/Yahoo mail it keeps saying "No internet or its off line" but is OK on Google Chrome. Firefox is up to date and I have been using it for many years. Problem started about at least 6 updates ago.

All Replies (1)

more options

What is Sky is that Skype? If so Sky doesn't use a Browser to connect it can do it standalone. For yahoo to say "off-line" that sounds like Addon is blocking cookie or internet access. Did you make sure there isn't a Addon blocking internet access on Firefox.