This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

[Some] Remote images don't display in messages

  • 5 replies
  • 1 has this problem
  • 1 view
  • Paskiausią atsakymą parašė ckran

more options

When viewing an email message remote images often don't display. Instead, the alternate text is displayed or a rectangle with a broken image icon is shown.

If the email message has a "View this email in your browser link" and I click it the images appear.

I have enabled View > Message Body As > Original HTML View > Display Attachments Inline

I have searched support and while I have seen others report this problem in archived threads I have not found any solutions that work for me.

Please see attachments.

When viewing an email message remote images often don't display. Instead, the alternate text is displayed or a rectangle with a broken image icon is shown. If the email message has a "View this email in your browser link" and I click it the images appear. I have enabled View > Message Body As > Original HTML View > Display Attachments Inline I have searched support and while I have seen others report this problem in archived threads I have not found any solutions that work for me. Please see attachments.
Pridėtos ekrano nuotraukos

All Replies (5)

more options

under privacy&security, do you have the box checked to allow remote messages?

more options

In Settings > Privacy & Security > Privacy > Mail Content I have checked "Allow remote content in messages."

more options

What's even worse is that for old messages that I previously could see the images they now have gone missing. Please help!

more options

Does this happen for all messages, or just some? If you have one that shows broken images, and if it is nothing personal, would you mind redirecting (not forwarding) to me at davidthunderbird at gmx dot com ?

more options

The problem seems to have been resolved. Thank you for your assistance.