This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Thunderbird 115: Unified Inbox is missing an email account

  • 1 reply
  • 0 have this problem
  • 68 views
  • Paskiausią atsakymą parašė sfhowes

smh
smh
more options

I updated to Thunderbird 115. One of my email accounts is no longer showing up in the "Unified Folders" view. It is still there: it can be seen in the "Favorites Folders" and "Unread Folders." But I would like to use the Unified inbox.

How can I repair Thunderbird to see all accounts in the "Unified Inbox"? I have already tried deleting the IMAP folder in my profile and letting Thunderbird create it again. This did not change anything. Also, (I do not know if this is relevant) I have four email accounts and two of them have the same domain name and a different username (e.g., mail@xxxx.com and name@xxxx.com). One email from this domain is showing up fine, but one is the one that is not showing up any longer.

Thanks for any advice.

I updated to Thunderbird 115. One of my email accounts is no longer showing up in the "Unified Folders" view. It is still there: it can be seen in the "Favorites Folders" and "Unread Folders." But I would like to use the Unified inbox. How can I repair Thunderbird to see all accounts in the "Unified Inbox"? I have already tried deleting the IMAP folder in my profile and letting Thunderbird create it again. This did not change anything. Also, (I do not know if this is relevant) I have four email accounts and two of them have the same domain name and a different username (e.g., mail@xxxx.com and name@xxxx.com). One email from this domain is showing up fine, but one is the one that is not showing up any longer. Thanks for any advice.

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Close TB, delete the Mail/smart mailboxes folder and virtualFolders.dat from the profile folder.

http://kb.mozillazine.org/Unified_Folders_not_working