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Proxy Setting Grayed Out

  • 5 replies
  • 0 have this problem
  • 18 views
  • Paskiausią atsakymą parašė Eastern Europe

Eastern Europe
Eastern Europe
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Hi,

I need Proxy settings to use some of the company's applications. Until yesterday, I was able to set them and change them at will. Today, the browser disabled this ability, so I can't use some applications. The fields are grayed out and I can't change them (screen attached). What could be the problem and how to change it as soon as possible? I am not familiar with technical issues, so please give me very simple answers that I will understand and take as little time as possible.

Hi, I need Proxy settings to use some of the company's applications. Until yesterday, I was able to set them and change them at will. Today, the browser disabled this ability, so I can't use some applications. The fields are grayed out and I can't change them (screen attached). What could be the problem and how to change it as soon as possible? I am not familiar with technical issues, so please give me very simple answers that I will understand and take as little time as possible.
Pridėtos ekrano nuotraukos

All Replies (5)

Eastern Europe
Eastern Europe Klausimą uždavęs asmuo
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I'm using the latest version of Firefox and note that until yesterday everything was working normally.

TyDraniu
TyDraniu
  • Top 10 Contributor
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Enter about:policies in the address bar and check if you have any active policies.

Eastern Europe
Eastern Europe Klausimą uždavęs asmuo
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Dziękuję za popdpowiedź. Sprawdziłem i mam coś tutaj odznaczonego, ale nie wiem za bardzo czy tak powinno być czy mam to zmienić.

TyDraniu
TyDraniu
  • Top 10 Contributor
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Widać, że konfiguracja proxy została zablokowana przez admina. To komputer firmowy? Trzeba spytać informatyków, co tu narozrabiali.

Eastern Europe
Eastern Europe Klausimą uždavęs asmuo
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@Dropa, @TyDraniu thank you for your tips I will check it with my IT.