Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

WAV files playing distorted

  • 2 replies
  • 0 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Kate Winsor

Kate Winsor
Kate Winsor
more options

There seems to be a problem with how Firefox is playing some WAV files. Some WAV files I have had up on a website for over a year have recently started playing back distorted on Firefox. They play fine on my local drive, on Chrome and on Safari.

The weird thing is that I tried playing some different WAV files, and they played fine on Firefox, so it's not having an issue with all WAV files, just certain ones.

There must be something specific about these particular WAV files that is causing an issue. It could have something to do with the compression.

Please let me know if a recent update may have caused this problem and if there is any way to resolve it.

Thanks!

There seems to be a problem with how Firefox is playing some WAV files. Some WAV files I have had up on a website for over a year have recently started playing back distorted on Firefox. They play fine on my local drive, on Chrome and on Safari. The weird thing is that I tried playing some different WAV files, and they played fine on Firefox, so it's not having an issue with all WAV files, just certain ones. There must be something specific about these particular WAV files that is causing an issue. It could have something to do with the compression. Please let me know if a recent update may have caused this problem and if there is any way to resolve it. Thanks!

All Replies (2)

zeroknight
zeroknight
more options

Can you share a link to the problematic WAV files?

Kate Winsor
Kate Winsor Klausimą uždavęs asmuo
more options

Hi zeroknight,

Here's a link to the WAV file that is distorted when played on Firefox. https://drive.google.com/file/d/19tb7jRnwcCTjebSppIf3zb7DN1NQgH98/view?usp=sharing

Here's a link to a WAV file that plays fine. https://drive.google.com/file/d/1bZ4tuPiSbQM1s2rYZcns1aXpTLnXqfY3/view?usp=sharing

Thanks!