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Did you get my previous question about problems with Optimum.net?

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  • 0 have this problem
  • Paskiausią atsakymą parašė WA8SIE-Joe

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I get the green light for creating an account... but it goes yellow tag when I click Done. Will you help, please. I am able to log into my account online with the same PW I have to use in setting up the Thunderbird account. Thanks from a donation customer. //... Joe

I get the green light for creating an account... but it goes yellow tag when I click Done. Will you help, please. I am able to log into my account online with the same PW I have to use in setting up the Thunderbird account. Thanks from a donation customer. //... Joe
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use the full email address, not just the first part

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That is not what Optimum is saying to me. They just want my login name like I use to login to Optimum's web mail page. //...

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For a suddenlink address:

incoming IMAP imap.suddenlink.net, 993, SSL/TLS, normal password, full email address

outgoing SMTP smtp.suddenlink.net, 465, SSL/TLS, normal password, full email address

https://www.optimum.net/FAQ/#/answers/a_id/216

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No,no nothing works.

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Does Thunderbird work as expected with your OS started in safe mode with Networking. Instructions for each operating system: Windows 10/11, Windows 8, Windows 7, OSX

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No and no. I guess I will have to give up.

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