This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Creating Thunderbird folders also creates them in Earthlink Webmail

more options

I recently re-installed Thunderbird. When I create a new folder and move messages to it from my Inbox, the same folder is created in Earthlink Webmail and the messages also transfer to the new Webmail folder. Worse, the messages in the new folder disappear from Thunderbird. The net result is my Earthlink Webmail account is bulging and my Thunderbird messages are impermanent.

I recently re-installed Thunderbird. When I create a new folder and move messages to it from my Inbox, the same folder is created in Earthlink Webmail and the messages also transfer to the new Webmail folder. Worse, the messages in the new folder disappear from Thunderbird. The net result is my Earthlink Webmail account is bulging and my Thunderbird messages are impermanent.

All Replies (2)

more options

Have you tried subscribing to that folder? On clicking 'subscribe', it should appear in the list of folders.

Helpful?

more options

As to the first part of your problem, that is how IMAP works: the same messages are in the same places on whatever device you use to access them, which includes web-mail.

As to them not showing up in Thunderbird I suspect David is correct.

Helpful?

Užduoti klausimą

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.