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Blank screen after delete message

  • 3 replies
  • 0 have this problem
  • Paskiausią atsakymą parašė A. Refaey

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When i delete any message, TB get unresponsive. It couldn't show any other messages but shows blank screen when try any folder. All folders become clear with no any message inside.

I should restart the TB to be able to access again the folders and messages.

Can anyone support to fix ? or what could be the reason for this issue ?

When i delete any message, TB get unresponsive. It couldn't show any other messages but shows blank screen when try any folder. All folders become clear with no any message inside. I should restart the TB to be able to access again the folders and messages. Can anyone support to fix ? or what could be the reason for this issue ?

All Replies (3)

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Try to rebuild the index file of the troubled folder(s).

Right-click the folder - Properties - Repair Folder

Helpful?

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.....

Modified by A. Refaey

Helpful?

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christ1 said

Try to rebuild the index file of the troubled folder(s). Right-click the folder - Properties - Repair Folder

Yes i have already tried this but unfortunately doesn't fix my issue :(

Helpful?

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