Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

I can't do downloads or use Roboform. Firefix just hangs.

  • 6 replies
  • 6 have this problem
  • 1 view
  • Paskiausią atsakymą parašė lh

AnonymousUser
AnonymousUser
more options

When I try to do a download, the download box opens and then hangs. It won't do anything or close. If I try to use Roboform, nothing happens when I click on fill forms. Websites are loading very slowly. I tried reinstalling Firefox and Roboform, but neither helped.

This happened

Every time Firefox opened

== 7/31/2010

When I try to do a download, the download box opens and then hangs. It won't do anything or close. If I try to use Roboform, nothing happens when I click on fill forms. Websites are loading very slowly. I tried reinstalling Firefox and Roboform, but neither helped. == This happened == Every time Firefox opened == 7/31/2010

All Replies (6)

AnonymousUser
AnonymousUser Klausimą uždavęs asmuo
more options

When did this start?

AnonymousUser
AnonymousUser Klausimą uždavęs asmuo
more options

7/31/2010 about 10PM.

jake000999
jake000999
more options

I am thinking this could bei a lag in your internet. try seeing if this problem is in all of your browsers.

AnonymousUser
AnonymousUser Klausimą uždavęs asmuo
more options

Internet Explorer works fine. It seems like whenever Firefox opens a pop up box, it hangs up.

jake000999
jake000999
more options

I have never had that problem try searching the firefox support website for your problem.

lh
lh
more options

I have same problem. I found it has something to do with the Norton Internet Security update. When I temporarily disable the Web settings in Norton Roboform works properly. Is there a way to undo the plug-in update for Norton?