This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm being redirected to websites other than the ones I put in the address bar or click on at Google.

  • 3 replies
  • 27 have this problem
  • 1 view
  • Paskiausią atsakymą parašė eldojim

more options

The URL's I click on/type in the address bar are many times being redirected to other sites, mostly http://www.microsoft.com/windows/about/customizelinks.mspx or the URL for my Hotmail account.

This has just begun happening in the past week or so. A longer-term problem is redirection to other sites when clicking on links on Google. Sometimes a double click will prevent this from happening on Google, sometimes not.

Any help greatly appreciated!

The URL's I click on/type in the address bar are many times being redirected to other sites, mostly http://www.microsoft.com/windows/about/customizelinks.mspx or the URL for my Hotmail account. This has just begun happening in the past week or so. A longer-term problem is redirection to other sites when clicking on links on Google. Sometimes a double click will prevent this from happening on Google, sometimes not. Any help greatly appreciated!

All Replies (3)

more options

This may be caused by malware. try running several malware scanners, you need to run sveeral as each one may pick up things the others miss. You can try the following scanners:

more options

Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.1 r53
  • Java Plug-in 1.6.0_05 for Netscape Navigator (DLL Helper)

Update the Java plugin to the latest version.

Update the Flash plugin to the latest version.

more options

Apologies for my tardy Thank You! I already had Malwarebytes and now have downloaded the other three recommended ones. Problem seems to have subsided. I will also try the other three....Windows Defender, updating the Java plugin, and updating the Flash plugin.

Thanks again!