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I can't print my statements from banking websites - the option to print (drop down file menu) from the website is greyed out

  • 3 replies
  • 18 have this problem
  • 8 views
  • Paskiausią atsakymą parašė LisR

toktokkie
toktokkie
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I do my banking online, and have previously been able to print my statements off the website. Since the last update, although the page shows in the browser as normal, the option to print from the drop-down file menu is greyed out and I cannot print anything, even if I try and select a portion. It is not a problem with the website as I can print without a problem in another browser program. This problem has now persisted for quite a while with no resolution over time. How do I get Firefox to allow print from a secure website (I assume that is the problem?) It occurs with more than one secure site (two different banks)

I do my banking online, and have previously been able to print my statements off the website. Since the last update, although the page shows in the browser as normal, the option to print from the drop-down file menu is greyed out and I cannot print anything, even if I try and select a portion. It is not a problem with the website as I can print without a problem in another browser program. This problem has now persisted for quite a while with no resolution over time. How do I get Firefox to allow print from a secure website (I assume that is the problem?) It occurs with more than one secure site (two different banks)

All Replies (3)

aavery
aavery
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I can print the first page of 5 but no more?

the-edmeister
the-edmeister
  • Moderator
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See this:
http://kb.mozillazine.org/Problems_printing_web_pages

LisR
LisR
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I have the same problem... not being able to print website 'Print' pages. I have read carefully the above link and have followed the reset directions in about:config, but I still cannot print in Firefox. Both Google Chrome and IE work perfectly every time. I have verified that the correct printer is selected and that the margins are in order (0.5 all around happen to be what mine are set for). I have resorted to use the Firefox Add On "View this Page in IE" whenever I need to print something. Works like a charm, but come on... it should work in Firefox too! I know there is some setting or something, but the Problems_printing_web_pages link had nothing there that worked for me.