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Tabs are labelled (Untitled) when Firefox is launched or a new tab is selected and no content appears

  • 4 replies
  • 154 have this problem
  • 2 views
  • Paskiausią atsakymą parašė cor-el

NevWebb
NevWebb
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I downloaded myheritage.com software which automatically and without my consent changed my default browser from firefox to it's own. I changed the default back but I still can not connect to internet with firefox. The openning tab is labelled (Untitled) and clicking on further tabs produces the same. Also, none of the features - search etc work, all lead to same blank, contentless (Untitled) tab Updating firefox has had no effect

I downloaded myheritage.com software which automatically and without my consent changed my default browser from firefox to it's own. I changed the default back but I still can not connect to internet with firefox. The openning tab is labelled (Untitled) and clicking on further tabs produces the same. Also, none of the features - search etc work, all lead to same blank, contentless (Untitled) tab Updating firefox has had no effect

Chosen solution

Your More system details list shows the XULRunner 1.9.1 extension, known malware.

See /questions/743526 and /questions/749007

Skaityti atsakymą kartu su kontekstu 👍 6

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Chosen Solution

Your More system details list shows the XULRunner 1.9.1 extension, known malware.

See /questions/743526 and /questions/749007

NevWebb
NevWebb Klausimą uždavęs asmuo
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Thanks cor-el, I downloaded MalwareBytes and discovered 8 of the little monsters! Since removing and re-installing, firefox now seems to work perfectly. Thanks again for the trouble you took, N

Kiwi2
Kiwi2
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No that didn't help- the myheritage.com still comes up as my search browser- running the malbites did not show any malicious cookies- I also downloaded REvo uninstaller and that didn't work. I deleted any cookies from my heritage.com but I still have it in my toolbar

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

See: also: