This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Can't install Firefox 3.6. It says, "The operation can't be completed because you don't have permission to access some of the items."

  • 2 replies
  • 75 have this problem
  • 3 views
  • Paskiausią atsakymą parašė ramjet

joshden
joshden
more options

I just downloaded the app from Firefox, dragged it into my application folder and got a pop up saying "The operation can't be completed because you don't have permission to access some of the items."

I just downloaded the app from Firefox, dragged it into my application folder and got a pop up saying "The operation can't be completed because you don't have permission to access some of the items."

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.

ramjet
ramjet
more options

Thankyou that worked. I found another way of making the new version of firefox work was by clicking on the drag icon but after deleting the earlier version, new version unpackaged contents. This was for 3.6.12

jazz
jazz
more options

I just tried to install Firefox 4.0 and got this error.

I could not delete from Applications folder manually, as it was all ready deleted. It would not let me install by dragging to Applications

BUT i got it work by dragging to DESKTOP instead.