Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trying to move to new Win 7 computer; Profile Manager can't be located

  • 2 replies
  • 2 have this problem
  • 2 views
  • Paskiausią atsakymą parašė Judy

more options

Trying to move Firefox to new Win 7 computer. Firefox runs well on new computer, but I can't find Profile Manager to import my bookmarks. I have tried using the Search function but it just opens up Firefox.

Trying to move Firefox to new Win 7 computer. Firefox runs well on new computer, but I can't find Profile Manager to import my bookmarks. I have tried using the Search function but it just opens up Firefox.

All Replies (2)

more options

Sorry, you don't need the Profile Manager for importing bookmarks.

Import is for bookmarks.html bookmarks files.
Bookmarks > Show All Bookmarks -> Import & Backup - Import HTML... - from an HTML file

If you have a bookmarks backup JSON file, you need to restore that file.
Bookmarks > Show All Bookmarks -> Import & Backup - Restore - Choose file


You can recover many other files from an older Profile. See this for instructions.
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile

more options

Edmeister, thank you! I am ashamed to admit that I meant address book rather than bookmarks. But somehow I have managed to import all my old e-mails and both address books so all is well.