This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Intellicast image wont refresh,uses old radar image

  • 2 replies
  • 4 have this problem
  • 12 views
  • Paskiausią atsakymą parašė fugawee

more options

Installed the 4.01 version of firefox. Homepage used to be intellicast's animated radar image page. since updating firefox, the radar image wont reload. Its same animated image since may/6. Tried to delete cache via clear history tried firefox safe mode cant seem to get that image to refresh. other sites are fine. thanks

Installed the 4.01 version of firefox. Homepage used to be intellicast's animated radar image page. since updating firefox, the radar image wont reload. Its same animated image since may/6. Tried to delete cache via clear history tried firefox safe mode cant seem to get that image to refresh. other sites are fine. thanks

All Replies (2)

more options

Clear the cache and the cookies from sites that cause problems.

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

If you use extensions (Tools > Add-ons > Extension) like Adblock Plus or NoScript or Flash Block that can block content then make sure that such extensions aren't blocking content.

more options

Sorry Im late with a reply After days of it not working, being "stuck" on the same animated image, it suddenly started working. No idea the cause or the cure. Your suggestion of ""Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" is exactly what I was looking for,just couldnt find it. Earlier I had removed all cookies pertaining to Intellicast but it had no effect.

Thank you for your reply and solution! Dont know if I should "Solved it" or not.

Thanks