This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

webmail will not load after update to Firefox V5.0

  • 2 replies
  • 2 have this problem
  • 3 views
  • Paskiausią atsakymą parašė chrisfox

more options

Installed V5 and now cannot access webmail through Firefox.Using Talk talk.Log into web mail as normal but instead of eg."you have 5 new messages".get "you have undefined new mails in your inbox"No messages visible. No problem using Internet explorer.

Installed V5 and now cannot access webmail through Firefox.Using Talk talk.Log into web mail as normal but instead of eg."you have 5 new messages".get "you have undefined new mails in your inbox"No messages visible. No problem using Internet explorer.

All Replies (2)

more options

This seems to be an issue with the website. Please try to "fake" your useragent string with this extension:

https://addons.mozilla.org/en-US/firefox/addon/user-agent-switcher/

Set it to Firefox 4's string and see if it works. Thank you.

more options

Thanks for the advice ,but I have no idea how to do what you suggest.