This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

is there a way to retrieve my old (sync'd) bookmarks from a lost/stolen device?

  • 1 reply
  • 6 have this problem
  • 1 view
  • Paskiausią atsakymą parašė Ibai

shaliru
shaliru
more options

I had firefox sync working on my laptop and home PC. However, the laptop was stolen and I stupidly reformatted my PC without backing up my bookmarks. I've gone into the sync settings but there doesnt seem to be anyway to retrieve the bookmarks. Am I missing something or is this impossible?

I had firefox sync working on my laptop and home PC. However, the laptop was stolen and I stupidly reformatted my PC without backing up my bookmarks. I've gone into the sync settings but there doesnt seem to be anyway to retrieve the bookmarks. Am I missing something or is this impossible?

All Replies (1)

Ibai
Ibai
  • Administratorius
more options

Hi Shaliru!

Unfortunately Sync is not intended as a back up service and if you delete the bookmarks from the main computer this would disappear from your Sync account too.

Next time, make sure that you keep a bookmarks back-up before formatting your computer.