This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox often crashes when closing tabs

  • 1 reply
  • 2 have this problem
  • 3 views
  • Paskiausią atsakymą parašė Hasan

more options

I've noticed that, when I have multiple tabs open in the same window, FireFox has a tendency to crash when I close one of the tabs. This seems to be more likely when the next tab is still loading. This doesn't seem to happen with closing separate FF windows, or if I move a tab to a new window and then close it.

Also, there is usually no option to send a crash report. I just get a Windows pop up that says firefox has stopped working.

I've noticed that, when I have multiple tabs open in the same window, FireFox has a tendency to crash when I close one of the tabs. This seems to be more likely when the next tab is still loading. This doesn't seem to happen with closing separate FF windows, or if I move a tab to a new window and then close it. Also, there is usually no option to send a crash report. I just get a Windows pop up that says firefox has stopped working.

All Replies (1)

more options

-> Tap ALT key or press F10 to show the Menu Bar

-> Update ALL your Firefox Plug-ins https://www.mozilla.com/en-US/plugincheck/

-> go to View Menu -> Toolbars -> unselect All Unwanted/Incompatible Toolbars

-> go to Tools Menu -> Clear Recent History -> Time range to clear: select "EVERYTHING" -> click Details (small arrow) button -> place Checkmarks on Cookies, Cache -> click Clear Now

-> go to Tools Menu -> Options -> Content -> place Checkmarks on:

1) Block Pop-up windows 2) Load images automatically 3) Enable JavaScript

-> go to Tools Menu -> Options -> Privacy -> History section -> Firefox will: select "Remember History"

-> go to Tools Menu -> Options -> Security -> place Checkmarks on:

1) Warn me when sites try to install add-ons 2) Block reported attack sites 3) Block reported web forgeries

-> go to Tools Menu -> Options -> Advanced -> General -> Remove Checkmark from Warn me when websites try to redirect or reload the page

-> go to Tools Menu -> Options -> Advanced -> Network -> Offline Storage (Cache): click Clear Now button

-> Click OK on Options window -> Restart Firefox

Check and tell if its working.