This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

mozila is my default web browser but for some reason I can't conect to the internet, but i can with internet explorer and I dont want that can you help?

  • 1 reply
  • 2 have this problem
  • 5 views
  • Paskiausią atsakymą parašė cor-el

more options

I check to see who is my default browser and it is firefox, but when I open the default i says msn what do i do?

I check to see who is my default browser and it is firefox, but when I open the default i says msn what do i do?

All Replies (1)

more options

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: