This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

black bar telling me that I am useing an old verision and should update firefox . I am up to date and this is a constant on the screen

  • 4 replies
  • 2 have this problem
  • 9 views
  • Paskiausią atsakymą parašė ranky

ranky
ranky
more options

Every time I start Firefox , I get a black bar across the top of the page telling that I am using an old version and should update , it has a learn more button and that takes me to the mozilla home page I am using Firefox 6 and the menu bar say it is up to date . I don't know where this came from and see no way to remove it . I can be closed but will appear the next time the browser is opened

Every time I start Firefox , I get a black bar across the top of the page telling that I am using an old version and should update , it has a learn more button and that takes me to the mozilla home page I am using Firefox 6 and the menu bar say it is up to date . I don't know where this came from and see no way to remove it . I can be closed but will appear the next time the browser is opened

Chosen solution

See also:

If you still have Fast Browser Search (FBSMTW in the user agent) then you may want to remove that.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
more options

Your UserAgent string in Firefox is messed up by another program that you installed. http://en.wikipedia.org/wiki/User_Agent

type about:config in the URL bar and hit Enter
If you see the warning, you can confirm that you want to access that page.
Filter = general.useragent.extra.firefox
Right-click that preference and select Reset
Then restart Firefox

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

See also:

If you still have Fast Browser Search (FBSMTW in the user agent) then you may want to remove that.

ranky
ranky Klausimą uždavęs asmuo
more options

tried it , the reset did not come back to Firefox going to check it again this morning this is what I was using for a home pagehttp://www.mozilla.org/en-US/about/whatismozilla.html have changed it , but the black bar is still showing up on that page

ranky
ranky Klausimą uždavęs asmuo
more options

That got it , thanks for the help and yes it was the fast browser stuff that was causing it . What is that any way never heard of it and as far as I know did not down load it