This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why does the Firefox Support Home page load when I open firefox?

  • 2 replies
  • 1 has this problem
  • 5 views
  • Paskiausią atsakymą parašė gpa3006

more options

Why does the Firefox Support Home page load when I open firefox? I am on Dial-Up and have my home page set for Yahoo.com. Both Firefox Support Home page and Yahoo.com pages load at the same time. It takes too much time. I have already read the support home page and do not need it every time I load Firefox. How do I stop it from loading every time?

Why does the Firefox Support Home page load when I open firefox? I am on Dial-Up and have my home page set for Yahoo.com. Both Firefox Support Home page and Yahoo.com pages load at the same time. It takes too much time. I have already read the support home page and do not need it every time I load Firefox. How do I stop it from loading every time?

Chosen solution

Bring up about:config and filter support.mozilla.com (if that is the page you actually bring up) to see where it is coming from. Also check that you have only one homepage in Tools > General and that you are not bringing up the previous session, see https://support.mozilla.com/kb/How+to+set+the+home+page

If you have a very narrow tab then that is a pinned app-tab. You can unpin an app-tab by right-clicking on the tab and choosing "unpin tab".

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

more options

Chosen Solution

Bring up about:config and filter support.mozilla.com (if that is the page you actually bring up) to see where it is coming from. Also check that you have only one homepage in Tools > General and that you are not bringing up the previous session, see https://support.mozilla.com/kb/How+to+set+the+home+page

If you have a very narrow tab then that is a pinned app-tab. You can unpin an app-tab by right-clicking on the tab and choosing "unpin tab".

more options

Problem solved. Thank you. This has been bugging me for 6 months or more. I didn't know that ABOUT:CONFIG existed. Again, thank you. Gpa3006