I get messages that I need to upgrade Firefox but when I do I keep getting the messages, including from Firefox. The "help-troubleshooting" tab says I'm using version 8.0.1 but this isn't recognized by others.
I get messages from gmail, Pandora, and Firefox that my browser is outdated but when I upgrade to version 8.0.1 I still get the messages. No one seems to recognize the upgrade.
All Replies (5)
Your User Agent shows that you are using Firefox 3.5.3. Reset your User Agent following the instructions below.
- See -->https://support.mozilla.com/en-US/kb/websites%20or%20add-ons%20incorrectly%20report%20incompatible%20browser#w_reset-your-user-agent
- Also see --> http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default
- Also see --> http://en.wikipedia.org/wiki/User_Agent
NOTE: the information that you submitted with your question shows
- general.useragent.override
- Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.3) Gecko/20090824 Firefox/3.5.3 (.NET CLR 3.5.30729)
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Modified by SafeBrowser
I have the same problem
susans:
For us to see your User Agent information, you will need to post a new question.
I already posted a question on this- but no answer seems to work:
I keep getting prompted to update. Now using Firefox 7.0.1 with aol toolbar 1.4. I have followed update instructions, clicked to download and install latest version ... susans December 1, 2011 11:28:13 AM PST 1 person has this problem 1 new this week
susans:
Please return to your original question and stay with it: https://support.mozilla.com/en-US/questions/901158
I have posted an answer for you there.