This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

Firefox crashes

  • 2 replies
  • 2 have this problem
  • 4 views
  • Paskiausią atsakymą parašė cor-el

r0blackmon
r0blackmon
more options

I started firefox and it crashed. I uninstalled and installed a new 8.01 version. It still crashed. I checked roboform and the trustee program, neither are installed on my computer. I tried safemode and it still crashed. Any idea what to do next? Go back to ver7?

I started firefox and it crashed. I uninstalled and installed a new 8.01 version. It still crashed. I checked roboform and the trustee program, neither are installed on my computer. I tried safemode and it still crashed. Any idea what to do next? Go back to ver7?

Modified by r0blackmon

All Replies (2)

Tim
Tim
more options

Please provide a crash id (the one in your original submission is invalid) -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You posted the crash time (1323357448: Thu, 08 Dec 2011 15:17:28 GMT)

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.

See also: