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No audio at all for Netflix; no problem elsewhere

  • 1 reply
  • 2 have this problem
  • 5 views
  • Paskiausią atsakymą parašė Matt_G

Orpah
Orpah
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I use instant viewing only on Netflix. After installing Firefox i can bring up the movie but there is not sound. I've tried random selection of movies but nothing. Other videos, dvd, etc.. the audio works fine.

I use instant viewing only on Netflix. After installing Firefox i can bring up the movie but there is not sound. I've tried random selection of movies but nothing. Other videos, dvd, etc.. the audio works fine.

All Replies (1)

Matt_G
Matt_G
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Hi Orpah,

Have you looked that the Knowledge Base article What to do if Firefox won't play any sounds? There are some really good troubleshooting steps in there. I'm *fairly* certain netflix uses silverlight, so you might want to be sure all your plugins and extensions are up to date. Take a look at Fix common audio and video issues for some help with that.

Hopefully this helps!