This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Jei jums reikia pagalbos, užduokite naują klausimą.

When I recently upgraded to Firefox 9.0.1, whenever I try to print from the internet, the printing is in greyscale, not in black ink and the color is in half-tones. Please tell me what to reset . Thanks..

  • 2 replies
  • 3 have this problem
  • 2 views
  • Paskiausią atsakymą parašė chefnla

chefnla
chefnla
more options

I can't get my printer to print from the internet in full color and black inks. It only comes out in greyscale, or half the amount of color.

I can't get my printer to print from the internet in full color and black inks. It only comes out in greyscale, or half the amount of color.

All Replies (2)

Matt_G
Matt_G
more options

Hi chefnla,

Have you looked at the Knowledge Base article Fix printing problems in Firefox? There is some good troubleshooting information in there. I would suggest that you try resetting your print settings.

Hopefully this helps!

chefnla
chefnla Klausimą uždavęs asmuo
more options

Thanks for your help Matt, but after trying the "Reset Printer setting" and "reset all printer settings" instructions, I am still unable to print in full ink from Firefox. I have to go to Safari and print anything I want from that browser. Any other advice you can send me to? I should have not upgraded my Firefox. I was doing it to apply for jobs as I couldn't get into a few sites. Thanks again!