We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cant download adobe flash player.What does it mean to close Firefox?

  • 2 replies
  • 2 have this problem
  • 25 views
  • Paskiausią atsakymą parašė newfan

more options

Tried to follow instr for downloading adobe flash player but it wont download. What does it mean to close Firefox...minimize window?

Tried to follow instr for downloading adobe flash player but it wont download. What does it mean to close Firefox...minimize window?

Chosen solution

There are 2 versions of Adobe Flash:

  • an ActiveX version for IE only
  • a Plugin version for most other browsers including Firefox
  • On a Windows system, you should always update both individually.

Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/

  • only the most popular/used Plugins are known by this page
  • page will detect only installed, enabled Plugins

Install or update Adobe Flash

  1. Using Firefox, go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
  2. When the download is finished, close Firefox (File > Exit OR Firefox button > Exit)
  3. Click or double-click on the file you just saved to your desktop
    • In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
    • The "Install" button in the lower right corner will now be highlighted, click it.
    • The installation is quick.
  4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
  5. To update/install the ActiveX version for IE only, repeat the process, but use IE to go to the above website.



If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

Skaityti atsakymą kartu su kontekstu 👍 0

All Replies (2)

more options

Chosen Solution

There are 2 versions of Adobe Flash:

  • an ActiveX version for IE only
  • a Plugin version for most other browsers including Firefox
  • On a Windows system, you should always update both individually.

Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/

  • only the most popular/used Plugins are known by this page
  • page will detect only installed, enabled Plugins

Install or update Adobe Flash

  1. Using Firefox, go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
  2. When the download is finished, close Firefox (File > Exit OR Firefox button > Exit)
  3. Click or double-click on the file you just saved to your desktop
    • In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
    • The "Install" button in the lower right corner will now be highlighted, click it.
    • The installation is quick.
  4. Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
  5. To update/install the ActiveX version for IE only, repeat the process, but use IE to go to the above website.



If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

more options

Thanks!! SafeBrowser, I solved the problem with your help.