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Why won't Mozilla Firefox install a plug-in?

  • 2 replies
  • 1 has this problem
  • 49 views
  • Paskiausią atsakymą parašė Vivek

Plastreaka
Plastreaka
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Hey there.

I have been trying to install a certain plug-in for Firefox, so I can watch a video which is featured on a website. It's called the DivX Web Player plug-in.

Each time I click on the play button, the video screen changes to grey with text that says: A plug-in is needed to display this content. Install plugin...

I have clicked on the installation link and have run through the installation steps several times now. Each time I restart Firefox and return to the website, the same message is displayed. I have also made sure that my Firefox is up-to-date; version 9.0.1. I'm running Firefox on Windows 7.

If anyone has any solutions that I can try, that would be appreciated. Also, I have searched through the help topics, but have found nothing of use.

Hey there. I have been trying to install a certain plug-in for Firefox, so I can watch a video which is featured on a website. It's called the '''DivX Web Player''' plug-in. Each time I click on the play button, the video screen changes to grey with text that says: ''A plug-in is needed to display this content. Install plugin...'' I have clicked on the installation link and have run through the installation steps several times now. Each time I restart Firefox and return to the website, the same message is displayed. I have also made sure that my Firefox is up-to-date; version 9.0.1. I'm running Firefox on Windows 7. If anyone has any solutions that I can try, that would be appreciated. Also, I have searched through the help topics, but have found nothing of use.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
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Have you tried restarting Windows or restarting your PC?

Vivek
Vivek
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Also,

After restarting Firefox, please check if the plugin download and installation was successful, by going to Tools (Alt + T) > Add-ons > Plugins (on the left).

Modified by Vivek